Privacy Policy

1. Data Controller

The data controller responsible for your personal data is:

• Thor Commerce
• CVR no. DK40355847
• Email: hello@thorcommerce.io

2. Personal Data We Collect

Depending on how you interact with us, we may collect the following categories of personal data:

• Contact details such as your name, email address, telephone number and company name, for example when you book a demo, contact us or subscribe to our newsletter.
• Communication data, including the content of messages you send to us and our correspondence with you.
• Technical and usage data, such as your IP address, browser type, device information, pages visited and other analytics collected through cookies and similar technologies.
• Any other information you choose to provide to us.

3. How We Use Your Personal Data

We process your personal data for the following purposes:

• To respond to your enquiries and provide the information, demos or services you request.
• To provide, operate, maintain and improve our website and services.
• To send you marketing communications where you have consented to receive them.
• To analyse how our website is used so that we can improve it.
• To comply with our legal obligations and enforce our agreements.

4. Legal Basis for Processing

We rely on the following legal bases under the GDPR when processing your personal data:

• Consent (Article 6(1)(a)) – for example for marketing communications and non-essential cookies.
• Performance of a contract (Article 6(1)(b)) – where processing is necessary to provide our services to you.
• Legitimate interests (Article 6(1)(f)) – to operate, secure and improve our business and website, provided your interests and fundamental rights do not override those interests.
• Compliance with a legal obligation (Article 6(1)(c)) – where we are required to process data to meet legal or regulatory requirements.

5. Cookies and Tracking

We use cookies and similar technologies to operate our website, analyse traffic and understand how visitors engage with our content. You can control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of the website.

6. Sharing Your Personal Data

We do not sell your personal data. We may share your personal data with:

• Service providers and processors who perform services on our behalf, such as hosting, analytics, email delivery and customer relationship management, under appropriate data processing agreements.
• Professional advisers and authorities where required by law or to protect our legal rights.

Where personal data is transferred outside the European Economic Area, we ensure appropriate safeguards are in place, such as the European Commission's Standard Contractual Clauses.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting or reporting requirements. When your data is no longer required, we will securely delete or anonymise it.

8. Your Rights

Subject to applicable law, you have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete personal data.
• Request erasure of your personal data.
• Request restriction of, or object to, our processing of your personal data.
• Request data portability.
• Withdraw your consent at any time, where processing is based on consent.

To exercise any of these rights, please contact us at hello@thorcommerce.io. You also have the right to lodge a complaint with the Danish Data Protection Agency (Datatilsynet) if you believe your data has been processed unlawfully.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse or alteration. However, no method of transmission over the internet or electronic storage is completely secure.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at hello@thorcommerce.io.